When we talk about marketing, peoples’ minds often jump to slogans, consumer purchasing patterns, thoughtful social media ads and marketing material; and rightly so. However, one area that we may not often associate with marketing is customer service. In a day and age where social media usage is heavy and review websites are often perused by potential customers, one would be wise to think about customer service and how people feel during and immediately after their dealings with your business. Peoples’ opinions of your products are often swayed their direct experience with your customer service team.
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No matter what your company does, in 2019 there will be an industry specific trade show you can attend. In a previous post we discussed the benefits of attending a trade show and the positive impact it could have on your business.
Trade shows are a wonderful way for a business, big or small, to share their product or service with a select audience, to see who your competitors are, and to hopefully build relationships with new customers. It’s a great and relatively inexpensive way to develop and strengthen your brand. To help you see the trade shows in your location and industry, EventsinAmerica.com has put together a list of all the upcoming trade shows in 2019. With close to 1500 events nationwide there is no reason to not attend a show this coming year.
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We have our latest product information on our website and talk about some of the latest promotional events we’ve been involved with on Facebook, so we think that our blog will be a great place to tie in some other information that doesn’t quite fit anywhere else. We’ll talk about promotions in general, the history of the industry, innovative ideas and techniques, and just about anything else that comes our way that we’d like to pass along,
We hope you enjoy it and pick up some great tips, interesting facts, or just get a break in your day.